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            <itunes:name>Chapman Bright</itunes:name>
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            <title>2022 - Keynote Password Estonia By Diederik Martens</title>
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            <description>&lt;p&gt;A recording of one of the two main keynotes at Password 2022 in Tallinn, Estonia. Diederik presented about his lessons learned around the change management aspects of making marketing technology work.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/2022-keynote-password-estonia-by"&gt;&lt;img src="http://video.chapmanbright.com/64968576/82715609/39053ae98aba75d673174ed21ada54dc/standard/download-16-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Wed, 18 Jan 2023 16:44:32 GMT</pubDate>
            <media:title>2022 - Keynote Password Estonia By Diederik Martens</media:title>
            <itunes:summary>A recording of one of the two main keynotes at Password 2022 in Tallinn, Estonia. Diederik presented about his lessons learned around the change management aspects of making marketing technology work.</itunes:summary>
            <itunes:subtitle>A recording of one of the two main keynotes at Password 2022 in Tallinn, Estonia. Diederik presented about his lessons learned around the change management aspects of making marketing technology work.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>38:42</itunes:duration>
            <media:description type="html">&lt;p&gt;A recording of one of the two main keynotes at Password 2022 in Tallinn, Estonia. Diederik presented about his lessons learned around the change management aspects of making marketing technology work.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/2022-keynote-password-estonia-by"&gt;&lt;img src="http://video.chapmanbright.com/64968576/82715609/39053ae98aba75d673174ed21ada54dc/standard/download-16-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <title>Mastering the Art of Conversational Marketing: How to Engage and Grow Your...</title>
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            <description>&lt;p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Your prospects and customers expect consistent and personalized experiences when engaging with your company, and real-time conversations help you do just that.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Join Chapman Bright's resident conversational marketing expert Ellen Schwier, and Adobe's very own Sreekanth Reddy, to learn more about how you can drive website engagement and increase conversions with &lt;a href="https://chapmanbright.com/martech-services/chat-conversational-marketing/" target="_blank"&gt;Dynamic Chat&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;You'll walk away with:&lt;/p&gt;
&lt;p&gt;- An understanding of conversational marketing and its role in the marketing mix.&lt;/p&gt;
&lt;p&gt;- A framework on how to approach a chat project.&lt;/p&gt;
&lt;p&gt;- An inside look into the new Marketo Engage Dynamic Chat capability.&lt;/p&gt;
&lt;p&gt;- Resources to help you get started right away.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/mastering-the-art-of-conversational-1"&gt;&lt;img src="http://video.chapmanbright.com/64968576/74923172/ad36f3d7573c853ccdad08de281fe9c7/standard/download-7-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Mon, 11 Apr 2022 06:43:24 GMT</pubDate>
            <media:title>Mastering the Art of Conversational Marketing: How to Engage and Grow Your...</media:title>
            <itunes:summary>
Your prospects and customers expect consistent and personalized experiences when engaging with your company, and real-time conversations help you do just that.
Join Chapman Bright's resident conversational marketing expert Ellen Schwier, and Adobe's very own Sreekanth Reddy, to learn more about how you can drive website engagement and increase conversions with Dynamic Chat.
You'll walk away with:
- An understanding of conversational marketing and its role in the marketing mix.
- A framework on how to approach a chat project.
- An inside look into the new Marketo Engage Dynamic Chat capability.
- Resources to help you get started right away.

</itunes:summary>
            <itunes:subtitle>
Your prospects and customers expect consistent and personalized experiences when engaging with your company, and real-time conversations help you do just that.
Join Chapman Bright's resident conversational marketing expert Ellen Schwier, and...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>53:17</itunes:duration>
            <media:description type="html">&lt;p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Your prospects and customers expect consistent and personalized experiences when engaging with your company, and real-time conversations help you do just that.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Join Chapman Bright's resident conversational marketing expert Ellen Schwier, and Adobe's very own Sreekanth Reddy, to learn more about how you can drive website engagement and increase conversions with &lt;a href="https://chapmanbright.com/martech-services/chat-conversational-marketing/" target="_blank"&gt;Dynamic Chat&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;You'll walk away with:&lt;/p&gt;
&lt;p&gt;- An understanding of conversational marketing and its role in the marketing mix.&lt;/p&gt;
&lt;p&gt;- A framework on how to approach a chat project.&lt;/p&gt;
&lt;p&gt;- An inside look into the new Marketo Engage Dynamic Chat capability.&lt;/p&gt;
&lt;p&gt;- Resources to help you get started right away.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/mastering-the-art-of-conversational-1"&gt;&lt;img src="http://video.chapmanbright.com/64968576/74923172/ad36f3d7573c853ccdad08de281fe9c7/standard/download-7-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <title>Conversational Marketing - 1. Introduction</title>
            <link>http://video.chapmanbright.com/conversational-marketing-1</link>
            <description>&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this first video she introduces you to conversational marketing.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-1"&gt;&lt;img src="http://video.chapmanbright.com/64968569/74538675/710b0d19c97353565199ea9678d4b867/standard/download-11-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 08 Mar 2022 08:15:45 GMT</pubDate>
            <media:title>Conversational Marketing - 1. Introduction</media:title>
            <itunes:summary>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this first video she introduces you to conversational marketing.</itunes:summary>
            <itunes:subtitle>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this first video she introduces you to conversational marketing.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:47</itunes:duration>
            <media:description type="html">&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this first video she introduces you to conversational marketing.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-1"&gt;&lt;img src="http://video.chapmanbright.com/64968569/74538675/710b0d19c97353565199ea9678d4b867/standard/download-11-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <title>Conversational Marketing - 2. First Workshop</title>
            <link>http://video.chapmanbright.com/conversational-marketing-2-first</link>
            <description>&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this second video she talks you through the first workshop you should organize to define goals and brainstorm.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-2-first"&gt;&lt;img src="http://video.chapmanbright.com/64968556/74538679/c8ee5bc40c0fa0e5d3a86bc7c9d33e5a/standard/download-9-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 08 Mar 2022 08:15:41 GMT</pubDate>
            <media:title>Conversational Marketing - 2. First Workshop</media:title>
            <itunes:summary>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this second video she talks you through the first workshop you should organize to define goals and brainstorm.</itunes:summary>
            <itunes:subtitle>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this second video she talks you through the first workshop you should...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:42</itunes:duration>
            <media:description type="html">&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this second video she talks you through the first workshop you should organize to define goals and brainstorm.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-2-first"&gt;&lt;img src="http://video.chapmanbright.com/64968556/74538679/c8ee5bc40c0fa0e5d3a86bc7c9d33e5a/standard/download-9-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>chat</category>
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            <title>Conversational Marketing - 3. Second Workshop</title>
            <link>http://video.chapmanbright.com/conversational-marketing-3-second</link>
            <description>&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this third video she talks you through the second workshop you should organize to further refine your conversation hypothesis and how to prioritize.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-3-second"&gt;&lt;img src="http://video.chapmanbright.com/64968576/74538775/e7101b64bee3ab4160810710e193ca11/standard/download-10-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 08 Mar 2022 08:15:38 GMT</pubDate>
            <media:title>Conversational Marketing - 3. Second Workshop</media:title>
            <itunes:summary>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this third video she talks you through the second workshop you should organize to further refine your conversation hypothesis and how to prioritize.</itunes:summary>
            <itunes:subtitle>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this third video she talks you through the second workshop you should...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>05:27</itunes:duration>
            <media:description type="html">&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this third video she talks you through the second workshop you should organize to further refine your conversation hypothesis and how to prioritize.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-3-second"&gt;&lt;img src="http://video.chapmanbright.com/64968576/74538775/e7101b64bee3ab4160810710e193ca11/standard/download-10-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>chat</category>
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            <title>Conversational Marketing - 4. Reporting</title>
            <link>http://video.chapmanbright.com/conversational-marketing-4</link>
            <description>&lt;p&gt;Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this fourth video she talks you through some of the possible success metrics.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/conversational-marketing-4"&gt;&lt;img src="http://video.chapmanbright.com/64968579/74538923/c987e199c16b6f04f384f6d47889b33d/standard/download-12-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 08 Mar 2022 08:15:25 GMT</pubDate>
            <media:title>Conversational Marketing - 4. Reporting</media:title>
            <itunes:summary>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this fourth video she talks you through some of the possible success metrics.</itunes:summary>
            <itunes:subtitle>Ellen Schwier, MarTech Consultant at Chapman Bright, shares her best-practices on how to ensure success with conversational marketing from the start in this video series. In this fourth video she talks you through some of the possible success...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:58</itunes:duration>
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            <category>chat</category>
            <category>conversational</category>
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            <title>MarTech Day 2021 - Diederik Martens - Marketing Automation Untangled</title>
            <link>http://video.chapmanbright.com/martech-day-2021-diederik-martens</link>
            <description>&lt;p&gt;Best practice methods to make MarTech successful and drive success at your company. A recording of the opening keynote, by Diederik Martens, at MarTech Day 2021. If you read between the lines in his new book, in between the experiences and theory, you'll discover different ways of change management methods to increase MarTech adoption and success. It's these methods that Diederik highlights in his keynote.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/martech-day-2021-diederik-martens"&gt;&lt;img src="http://video.chapmanbright.com/64968577/72637051/7645ec493368c77219b92e111c3160e5/standard/download-15-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Mon, 13 Dec 2021 13:56:05 GMT</pubDate>
            <media:title>MarTech Day 2021 - Diederik Martens - Marketing Automation Untangled</media:title>
            <itunes:summary>Best practice methods to make MarTech successful and drive success at your company. A recording of the opening keynote, by Diederik Martens, at MarTech Day 2021. If you read between the lines in his new book, in between the experiences and theory, you'll discover different ways of change management methods to increase MarTech adoption and success. It's these methods that Diederik highlights in his keynote.</itunes:summary>
            <itunes:subtitle>Best practice methods to make MarTech successful and drive success at your company. A recording of the opening keynote, by Diederik Martens, at MarTech Day 2021. If you read between the lines in his new book, in between the experiences and theory,...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>23:25</itunes:duration>
            <media:description type="html">&lt;p&gt;Best practice methods to make MarTech successful and drive success at your company. A recording of the opening keynote, by Diederik Martens, at MarTech Day 2021. If you read between the lines in his new book, in between the experiences and theory, you'll discover different ways of change management methods to increase MarTech adoption and success. It's these methods that Diederik highlights in his keynote.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/martech-day-2021-diederik-martens"&gt;&lt;img src="http://video.chapmanbright.com/64968577/72637051/7645ec493368c77219b92e111c3160e5/standard/download-15-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <media:thumbnail url="http://video.chapmanbright.com/64968577/72637051/7645ec493368c77219b92e111c3160e5/standard/download-15-thumbnail.jpg" width="75" height=""/>
            <itunes:image href="http://video.chapmanbright.com/64968577/72637051/7645ec493368c77219b92e111c3160e5/standard/download-15-thumbnail.jpg/thumbnail.jpg"/>
            <category>MarTech</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/60650861/63194081/a7251d20020abce394bb9ca3cbfe19ce/video_medium/behind-the-scenes-of-a-webinar-video.mp4?source=podcast" type="video/mp4" length="16776882"/>
            <title>Behind the scenes of a webinar</title>
            <link>http://video.chapmanbright.com/behind-the-scenes-of-a-webinar</link>
            <description>&lt;p&gt;We hosted a webinar in May 2020, which you can watch on &lt;a href="https://chapmanbright.com/resources/keynotes/how-to-deliver-an-engaging-webinar-that-works/"&gt;https://chapmanbright.com/resources/keynotes/how-to-deliver-an-engaging-webinar-that-works/&lt;/a&gt;. This is a behind the scenes video on that speific webinar.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/behind-the-scenes-of-a-webinar"&gt;&lt;img src="http://video.chapmanbright.com/60650861/63194081/a7251d20020abce394bb9ca3cbfe19ce/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/63194081</guid>
            <pubDate>Mon, 08 Jun 2020 13:32:32 GMT</pubDate>
            <media:title>Behind the scenes of a webinar</media:title>
            <itunes:summary>We hosted a webinar in May 2020, which you can watch on https://chapmanbright.com/resources/keynotes/how-to-deliver-an-engaging-webinar-that-works/. This is a behind the scenes video on that speific webinar.</itunes:summary>
            <itunes:subtitle>We hosted a webinar in May 2020, which you can watch on https://chapmanbright.com/resources/keynotes/how-to-deliver-an-engaging-webinar-that-works/. This is a behind the scenes video on that speific webinar.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>09:37</itunes:duration>
            <media:description type="html">&lt;p&gt;We hosted a webinar in May 2020, which you can watch on &lt;a href="https://chapmanbright.com/resources/keynotes/how-to-deliver-an-engaging-webinar-that-works/"&gt;https://chapmanbright.com/resources/keynotes/how-to-deliver-an-engaging-webinar-that-works/&lt;/a&gt;. This is a behind the scenes video on that speific webinar.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/behind-the-scenes-of-a-webinar"&gt;&lt;img src="http://video.chapmanbright.com/60650861/63194081/a7251d20020abce394bb9ca3cbfe19ce/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=a7251d20020abce394bb9ca3cbfe19ce&amp;source=podcast&amp;photo%5fid=63194081" width="625" height="352" type="text/html" medium="video" duration="577" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/60650861/63194081/a7251d20020abce394bb9ca3cbfe19ce/standard/download-3-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/60650861/63194081/a7251d20020abce394bb9ca3cbfe19ce/standard/download-3-thumbnail.jpg/thumbnail.jpg"/>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/60445027/63090034/539c491ba4c58b5beca3513ac5061ad7/video_medium/how-to-deliver-an-engaging-webinar-3-video.mp4?source=podcast" type="video/mp4" length="72602041"/>
            <title>How to deliver an engaging webinar that works in 2020?</title>
            <link>http://video.chapmanbright.com/how-to-deliver-an-engaging-webinar-3</link>
            <description>&lt;p&gt;&lt;p&gt;Join our webinar Christoffer Larsen, VP of Marketing at TwentyThree, and Diederik Martens, Chief Marketing Technologist &amp;amp; Founder of Chapman Bright, guide you through:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Getting started with webinars&lt;/li&gt;&lt;li&gt;5 steps to optimize your webinar strategy&lt;/li&gt;&lt;li&gt;How to generate leads with online events&lt;/li&gt;&lt;li&gt;Engaging webinar formats&lt;/li&gt;&lt;li&gt;Benefits of integrating your webinar platform with marketing automation&lt;/li&gt;&lt;li&gt;How to set up this integration (native and non-native)&lt;/li&gt;&lt;li&gt;Example marketing automation - webinar programs&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/how-to-deliver-an-engaging-webinar-3"&gt;&lt;img src="http://video.chapmanbright.com/60445027/63090034/539c491ba4c58b5beca3513ac5061ad7/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/63090034</guid>
            <pubDate>Fri, 29 May 2020 12:05:42 GMT</pubDate>
            <media:title>How to deliver an engaging webinar that works in 2020?</media:title>
            <itunes:summary>Join our webinar Christoffer Larsen, VP of Marketing at TwentyThree, and Diederik Martens, Chief Marketing Technologist  Founder of Chapman Bright, guide you through:
Getting started with webinars5 steps to optimize your webinar strategyHow to generate leads with online eventsEngaging webinar formatsBenefits of integrating your webinar platform with marketing automationHow to set up this integration (native and non-native)Example marketing automation - webinar programs</itunes:summary>
            <itunes:subtitle>Join our webinar Christoffer Larsen, VP of Marketing at TwentyThree, and Diederik Martens, Chief Marketing Technologist  Founder of Chapman Bright, guide you through:
Getting started with webinars5 steps to optimize your webinar strategyHow to...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>52:45</itunes:duration>
            <media:description type="html">&lt;p&gt;&lt;p&gt;Join our webinar Christoffer Larsen, VP of Marketing at TwentyThree, and Diederik Martens, Chief Marketing Technologist &amp;amp; Founder of Chapman Bright, guide you through:&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Getting started with webinars&lt;/li&gt;&lt;li&gt;5 steps to optimize your webinar strategy&lt;/li&gt;&lt;li&gt;How to generate leads with online events&lt;/li&gt;&lt;li&gt;Engaging webinar formats&lt;/li&gt;&lt;li&gt;Benefits of integrating your webinar platform with marketing automation&lt;/li&gt;&lt;li&gt;How to set up this integration (native and non-native)&lt;/li&gt;&lt;li&gt;Example marketing automation - webinar programs&lt;/li&gt;&lt;/ul&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/how-to-deliver-an-engaging-webinar-3"&gt;&lt;img src="http://video.chapmanbright.com/60445027/63090034/539c491ba4c58b5beca3513ac5061ad7/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=539c491ba4c58b5beca3513ac5061ad7&amp;source=podcast&amp;photo%5fid=63090034" width="625" height="352" type="text/html" medium="video" duration="3165" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/60445027/63090034/539c491ba4c58b5beca3513ac5061ad7/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/60445027/63090034/539c491ba4c58b5beca3513ac5061ad7/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/60445190/62068297/724245bf47ba6b58f119a2cc69b16dea/video_medium/marketo-engage-web-video.mp4?source=podcast" type="video/mp4" length="15832991"/>
            <title>Marketo Engage - Web Personalization (RTP)</title>
            <link>http://video.chapmanbright.com/marketo-engage-web</link>
            <description>&lt;p&gt;Marketo Engage - Web Personalization (RTP)&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/marketo-engage-web"&gt;&lt;img src="http://video.chapmanbright.com/60445190/62068297/724245bf47ba6b58f119a2cc69b16dea/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/62068297</guid>
            <pubDate>Fri, 10 Apr 2020 10:19:10 GMT</pubDate>
            <media:title>Marketo Engage - Web Personalization (RTP)</media:title>
            <itunes:summary>Marketo Engage - Web Personalization (RTP)</itunes:summary>
            <itunes:subtitle>Marketo Engage - Web Personalization (RTP)</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>08:09</itunes:duration>
            <media:description type="html">&lt;p&gt;Marketo Engage - Web Personalization (RTP)&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/marketo-engage-web"&gt;&lt;img src="http://video.chapmanbright.com/60445190/62068297/724245bf47ba6b58f119a2cc69b16dea/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=724245bf47ba6b58f119a2cc69b16dea&amp;source=podcast&amp;photo%5fid=62068297" width="625" height="352" type="text/html" medium="video" duration="489" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/60445190/62068297/724245bf47ba6b58f119a2cc69b16dea/standard/download-3-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/60445190/62068297/724245bf47ba6b58f119a2cc69b16dea/standard/download-3-thumbnail.jpg/thumbnail.jpg"/>
            <category>Marketo</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/video_medium/listening-to-customers-leverage-video.mp4?source=podcast" type="video/mp4" length="102930354"/>
            <title>Listening to Customers: Leverage Feedback Throughout the Lifecycle</title>
            <link>http://video.chapmanbright.com/listening-to-customers-leverage</link>
            <description>&lt;p&gt;Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/listening-to-customers-leverage"&gt;&lt;img src="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/61466116</guid>
            <pubDate>Wed, 18 Mar 2020 14:54:13 GMT</pubDate>
            <media:title>Listening to Customers: Leverage Feedback Throughout the Lifecycle</media:title>
            <itunes:summary>Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.</itunes:summary>
            <itunes:subtitle>Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>32:20</itunes:duration>
            <media:description type="html">&lt;p&gt;Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/listening-to-customers-leverage"&gt;&lt;img src="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=3e92e938ea6cd3a8951ca3602d2e1a0b&amp;source=podcast&amp;photo%5fid=61466116" width="625" height="352" type="text/html" medium="video" duration="1940" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>adobe</category>
            <category>Feedback</category>
            <category>keynote</category>
            <category>marketo</category>
            <category>Summit</category>
            <category>Survey</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543316/60044039/a9e0a0cb386676cc525cbb180e5eaff4/video_medium/marketo-champion-2020-video.mp4?source=podcast" type="video/mp4" length="5250790"/>
            <title>Marketo Champion 2020</title>
            <link>http://video.chapmanbright.com/marketo-champion-2020</link>
            <description>&lt;p&gt;Diederik Martens named Marketo Champion 2020. And some other updates as well.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/marketo-champion-2020"&gt;&lt;img src="http://video.chapmanbright.com/49543316/60044039/a9e0a0cb386676cc525cbb180e5eaff4/standard/download-8-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/60044039</guid>
            <pubDate>Thu, 30 Jan 2020 12:09:56 GMT</pubDate>
            <media:title>Marketo Champion 2020</media:title>
            <itunes:summary>Diederik Martens named Marketo Champion 2020. And some other updates as well.</itunes:summary>
            <itunes:subtitle>Diederik Martens named Marketo Champion 2020. And some other updates as well.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:59</itunes:duration>
            <media:description type="html">&lt;p&gt;Diederik Martens named Marketo Champion 2020. And some other updates as well.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/marketo-champion-2020"&gt;&lt;img src="http://video.chapmanbright.com/49543316/60044039/a9e0a0cb386676cc525cbb180e5eaff4/standard/download-8-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=a9e0a0cb386676cc525cbb180e5eaff4&amp;source=podcast&amp;photo%5fid=60044039" width="625" height="352" type="text/html" medium="video" duration="119" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543316/60044039/a9e0a0cb386676cc525cbb180e5eaff4/standard/download-8-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543316/60044039/a9e0a0cb386676cc525cbb180e5eaff4/standard/download-8-thumbnail.jpg/thumbnail.jpg"/>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543315/58246002/675fc752f0ed0c4969375aa8dcaec658/video_medium/my-journey-to-successfull-marketing-video.mp4?source=podcast" type="video/mp4" length="125741577"/>
            <title>My Journey To successfull Marketing Automation</title>
            <link>http://video.chapmanbright.com/my-journey-to-successfull-marketing</link>
            <description>&lt;p&gt;Watch the recording of my keynote at Marketing Automation Day in Stockholm, Sweden on 26 November 2019.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/my-journey-to-successfull-marketing"&gt;&lt;img src="http://video.chapmanbright.com/49543315/58246002/675fc752f0ed0c4969375aa8dcaec658/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/58246002</guid>
            <pubDate>Mon, 02 Dec 2019 14:35:40 GMT</pubDate>
            <media:title>My Journey To successfull Marketing Automation</media:title>
            <itunes:summary>Watch the recording of my keynote at Marketing Automation Day in Stockholm, Sweden on 26 November 2019.</itunes:summary>
            <itunes:subtitle>Watch the recording of my keynote at Marketing Automation Day in Stockholm, Sweden on 26 November 2019.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>31:10</itunes:duration>
            <media:description type="html">&lt;p&gt;Watch the recording of my keynote at Marketing Automation Day in Stockholm, Sweden on 26 November 2019.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/my-journey-to-successfull-marketing"&gt;&lt;img src="http://video.chapmanbright.com/49543315/58246002/675fc752f0ed0c4969375aa8dcaec658/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=675fc752f0ed0c4969375aa8dcaec658&amp;source=podcast&amp;photo%5fid=58246002" width="625" height="352" type="text/html" medium="video" duration="1870" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543315/58246002/675fc752f0ed0c4969375aa8dcaec658/standard/download-3-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543315/58246002/675fc752f0ed0c4969375aa8dcaec658/standard/download-3-thumbnail.jpg/thumbnail.jpg"/>
            <category>case</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543316/57492253/51cf3338aaa446d25034eb9fbce8f67d/video_medium/how-marketo-can-tame-the-gdpr-video.mp4?source=podcast" type="video/mp4" length="67160431"/>
            <title>How Marketo can tame the GDPR retention monster</title>
            <link>http://video.chapmanbright.com/how-marketo-can-tame-the-gdpr</link>
            <description>&lt;p&gt;Stephen Yeo from Panasonic shares his expertise and experience with Marketo and how it can tame the GDPR retention monster during Adobe Summit EMEA.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/how-marketo-can-tame-the-gdpr"&gt;&lt;img src="http://video.chapmanbright.com/49543316/57492253/51cf3338aaa446d25034eb9fbce8f67d/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/57492253</guid>
            <pubDate>Fri, 08 Nov 2019 18:50:53 GMT</pubDate>
            <media:title>How Marketo can tame the GDPR retention monster</media:title>
            <itunes:summary>Stephen Yeo from Panasonic shares his expertise and experience with Marketo and how it can tame the GDPR retention monster during Adobe Summit EMEA.</itunes:summary>
            <itunes:subtitle>Stephen Yeo from Panasonic shares his expertise and experience with Marketo and how it can tame the GDPR retention monster during Adobe Summit EMEA.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>28:27</itunes:duration>
            <media:description type="html">&lt;p&gt;Stephen Yeo from Panasonic shares his expertise and experience with Marketo and how it can tame the GDPR retention monster during Adobe Summit EMEA.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/how-marketo-can-tame-the-gdpr"&gt;&lt;img src="http://video.chapmanbright.com/49543316/57492253/51cf3338aaa446d25034eb9fbce8f67d/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=51cf3338aaa446d25034eb9fbce8f67d&amp;source=podcast&amp;photo%5fid=57492253" width="625" height="352" type="text/html" medium="video" duration="1707" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543316/57492253/51cf3338aaa446d25034eb9fbce8f67d/standard/download-2-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543316/57492253/51cf3338aaa446d25034eb9fbce8f67d/standard/download-2-thumbnail.jpg/thumbnail.jpg"/>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543326/57366223/8cf1d50a333665f9603bb643b859170b/video_medium/ringlead-for-marketo-data-video.mp4?source=podcast" type="video/mp4" length="8039213"/>
            <title>RingLead for Marketo - Data Cleansing and Deduplication</title>
            <link>http://video.chapmanbright.com/ringlead-for-marketo-data</link>
            <description>&lt;p&gt;RingLead’s end-to-end data management platform enables Marketo and Salesforce users to reclaim the health of their database through automated data quality tasks.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/ringlead-for-marketo-data"&gt;&lt;img src="http://video.chapmanbright.com/49543326/57366223/8cf1d50a333665f9603bb643b859170b/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/57366223</guid>
            <pubDate>Mon, 04 Nov 2019 18:27:48 GMT</pubDate>
            <media:title>RingLead for Marketo - Data Cleansing and Deduplication</media:title>
            <itunes:summary>RingLead’s end-to-end data management platform enables Marketo and Salesforce users to reclaim the health of their database through automated data quality tasks.</itunes:summary>
            <itunes:subtitle>RingLead’s end-to-end data management platform enables Marketo and Salesforce users to reclaim the health of their database through automated data quality tasks.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:04</itunes:duration>
            <media:description type="html">&lt;p&gt;RingLead’s end-to-end data management platform enables Marketo and Salesforce users to reclaim the health of their database through automated data quality tasks.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/ringlead-for-marketo-data"&gt;&lt;img src="http://video.chapmanbright.com/49543326/57366223/8cf1d50a333665f9603bb643b859170b/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=8cf1d50a333665f9603bb643b859170b&amp;source=podcast&amp;photo%5fid=57366223" width="625" height="352" type="text/html" medium="video" duration="184" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543326/57366223/8cf1d50a333665f9603bb643b859170b/standard/download-2-thumbnail.jpg" width="600" height="338"/>
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        <item>
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            <title>Dutch Marketo User Group Invite For UBER Amsterdam 18 September 2019</title>
            <link>http://video.chapmanbright.com/dutch-marketo-user-group-invite-for</link>
            <description>&lt;p&gt;Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG #MktgNation&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/dutch-marketo-user-group-invite-for"&gt;&lt;img src="http://video.chapmanbright.com/49543315/54926227/cf890ab67d45ee278d6add8ac1aa31a5/standard/download-7-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 20 Aug 2019 06:22:34 GMT</pubDate>
            <media:title>Dutch Marketo User Group Invite For UBER Amsterdam 18 September 2019</media:title>
            <itunes:summary>Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG #MktgNation</itunes:summary>
            <itunes:subtitle>Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>00:26</itunes:duration>
            <media:description type="html">&lt;p&gt;Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG #MktgNation&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/dutch-marketo-user-group-invite-for"&gt;&lt;img src="http://video.chapmanbright.com/49543315/54926227/cf890ab67d45ee278d6add8ac1aa31a5/standard/download-7-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=cf890ab67d45ee278d6add8ac1aa31a5&amp;source=podcast&amp;photo%5fid=54926227" width="625" height="352" type="text/html" medium="video" duration="26" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543315/54926227/cf890ab67d45ee278d6add8ac1aa31a5/standard/download-7-thumbnail.jpg" width="600" height="338"/>
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            <category>Amsterdam</category>
            <category>Marketo</category>
            <category>MUG</category>
            <category>NLMUG</category>
            <category>UBER</category>
        </item>
        <item>
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            <title>Aftermovie: Pre-Summit Sessions + Adobe Summit EMEA 2019</title>
            <link>http://video.chapmanbright.com/aftermovie-pre-summit-sessions</link>
            <description>&lt;p&gt;An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/aftermovie-pre-summit-sessions"&gt;&lt;img src="http://video.chapmanbright.com/49543319/52972779/a09a9f3e4657b935847a5544285ef582/standard/download-10-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Thu, 13 Jun 2019 05:14:20 GMT</pubDate>
            <media:title>Aftermovie: Pre-Summit Sessions + Adobe Summit EMEA 2019</media:title>
            <itunes:summary>An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.</itunes:summary>
            <itunes:subtitle>An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:56</itunes:duration>
            <media:description type="html">&lt;p&gt;An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/aftermovie-pre-summit-sessions"&gt;&lt;img src="http://video.chapmanbright.com/49543319/52972779/a09a9f3e4657b935847a5544285ef582/standard/download-10-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=a09a9f3e4657b935847a5544285ef582&amp;source=podcast&amp;photo%5fid=52972779" width="625" height="352" type="text/html" medium="video" duration="236" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543319/52972779/a09a9f3e4657b935847a5544285ef582/standard/download-10-thumbnail.jpg" width="75" height=""/>
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            <category>Adobe</category>
            <category>Marketo</category>
            <category>Summit</category>
            <category>Takeaways</category>
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        <item>
            <enclosure url="http://video.chapmanbright.com/49543318/52357352/6869ee25e131c4d647b48bcc0442dd6d/video_medium/adobe-summit-2019-recording-video.mp4?source=podcast" type="video/mp4" length="46016746"/>
            <title>Adobe Summit 2019 Recording - Leveraging Customer Feedback Throughout The...</title>
            <link>http://video.chapmanbright.com/adobe-summit-2019-recording</link>
            <description>&lt;p&gt;Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at your company, no matter if you are on Survicate or SurveyMonkey.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-summit-2019-recording"&gt;&lt;img src="http://video.chapmanbright.com/49543318/52357352/6869ee25e131c4d647b48bcc0442dd6d/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Wed, 22 May 2019 08:22:42 GMT</pubDate>
            <media:title>Adobe Summit 2019 Recording - Leveraging Customer Feedback Throughout The...</media:title>
            <itunes:summary>Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at your company, no matter if you are on Survicate or SurveyMonkey.</itunes:summary>
            <itunes:subtitle>Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>18:57</itunes:duration>
            <media:description type="html">&lt;p&gt;Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at your company, no matter if you are on Survicate or SurveyMonkey.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-summit-2019-recording"&gt;&lt;img src="http://video.chapmanbright.com/49543318/52357352/6869ee25e131c4d647b48bcc0442dd6d/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=6869ee25e131c4d647b48bcc0442dd6d&amp;source=podcast&amp;photo%5fid=52357352" width="625" height="352" type="text/html" medium="video" duration="1137" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543318/52357352/6869ee25e131c4d647b48bcc0442dd6d/standard/download-2-thumbnail.jpg" width="600" height="338"/>
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            <category>adobe</category>
            <category>feedback</category>
            <category>marketo</category>
            <category>survicate</category>
        </item>
        <item>
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            <title>Adobe Summit EMEA Invitation</title>
            <link>http://video.chapmanbright.com/adobe-summit-emea-invitation</link>
            <description>&lt;p&gt;Sarah Kennedy from Adobe Marketo and Diederik Martens from Chapman Bright invite you to join the Adobe Summit EMEA in London on May 14-16.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-summit-emea-invitation"&gt;&lt;img src="http://video.chapmanbright.com/49543312/51339774/a926e2a517f2f9278caaf137afdc23bd/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Mon, 29 Apr 2019 14:08:05 GMT</pubDate>
            <media:title>Adobe Summit EMEA Invitation</media:title>
            <itunes:summary>Sarah Kennedy from Adobe Marketo and Diederik Martens from Chapman Bright invite you to join the Adobe Summit EMEA in London on May 14-16.</itunes:summary>
            <itunes:subtitle>Sarah Kennedy from Adobe Marketo and Diederik Martens from Chapman Bright invite you to join the Adobe Summit EMEA in London on May 14-16.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:14</itunes:duration>
            <media:description type="html">&lt;p&gt;Sarah Kennedy from Adobe Marketo and Diederik Martens from Chapman Bright invite you to join the Adobe Summit EMEA in London on May 14-16.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-summit-emea-invitation"&gt;&lt;img src="http://video.chapmanbright.com/49543312/51339774/a926e2a517f2f9278caaf137afdc23bd/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <enclosure url="http://video.chapmanbright.com/49543319/50422644/8c74a2c331bac4dcbacc3f391b05f64c/video_medium/leveraging-customer-feedback-video.mp4?source=podcast" type="video/mp4" length="17240091"/>
            <title>Leveraging Customer Feedback Throughout The Lifecycle</title>
            <link>http://video.chapmanbright.com/leveraging-customer-feedback</link>
            <description>&lt;p&gt;Don’t just measure customer satisfaction, but impact it! Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers.&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We’ll dive into Marketo to show you how to set everything up at your company, based on our own use case with Marketo and Survicate.&lt;/p&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/leveraging-customer-feedback"&gt;&lt;img src="http://video.chapmanbright.com/49543319/50422644/8c74a2c331bac4dcbacc3f391b05f64c/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 16 Apr 2019 05:59:44 GMT</pubDate>
            <media:title>Leveraging Customer Feedback Throughout The Lifecycle</media:title>
            <itunes:summary>Don’t just measure customer satisfaction, but impact it! Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers.
We’ll dive into Marketo to show you how to set everything up at your company, based on our own use case with Marketo and Survicate.</itunes:summary>
            <itunes:subtitle>Don’t just measure customer satisfaction, but impact it! Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers.
We’ll...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>07:06</itunes:duration>
            <media:description type="html">&lt;p&gt;Don’t just measure customer satisfaction, but impact it! Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers.&lt;p&gt;&lt;/p&gt;
&lt;p&gt;We’ll dive into Marketo to show you how to set everything up at your company, based on our own use case with Marketo and Survicate.&lt;/p&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/leveraging-customer-feedback"&gt;&lt;img src="http://video.chapmanbright.com/49543319/50422644/8c74a2c331bac4dcbacc3f391b05f64c/standard/download-3-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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        <item>
            <enclosure url="http://video.chapmanbright.com/49543324/50333842/23299806448033ac240826bfdadfd7e2/video_medium/video-marketing-meetup-invitation-video.mp4?source=podcast" type="video/mp4" length="694197"/>
            <title>Video Marketing Meetup Invitation for 8 May 2019</title>
            <link>http://video.chapmanbright.com/video-marketing-meetup-invitation</link>
            <description>&lt;p&gt;I'll be speaking at the Video Marketing Meetup (VMM) at TQ on 8 May. I'll be sharing my video marketing journey. I hope to see you there!&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/video-marketing-meetup-invitation"&gt;&lt;img src="http://video.chapmanbright.com/49543324/50333842/23299806448033ac240826bfdadfd7e2/standard/download-17-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Fri, 12 Apr 2019 12:57:48 GMT</pubDate>
            <media:title>Video Marketing Meetup Invitation for 8 May 2019</media:title>
            <itunes:summary>I'll be speaking at the Video Marketing Meetup (VMM) at TQ on 8 May. I'll be sharing my video marketing journey. I hope to see you there!</itunes:summary>
            <itunes:subtitle>I'll be speaking at the Video Marketing Meetup (VMM) at TQ on 8 May. I'll be sharing my video marketing journey. I hope to see you there!</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>00:21</itunes:duration>
            <media:description type="html">&lt;p&gt;I'll be speaking at the Video Marketing Meetup (VMM) at TQ on 8 May. I'll be sharing my video marketing journey. I hope to see you there!&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/video-marketing-meetup-invitation"&gt;&lt;img src="http://video.chapmanbright.com/49543324/50333842/23299806448033ac240826bfdadfd7e2/standard/download-17-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <media:thumbnail url="http://video.chapmanbright.com/49543324/50333842/23299806448033ac240826bfdadfd7e2/standard/download-17-thumbnail.jpg" width="600" height="338"/>
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            <category>VMM</category>
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        <item>
            <enclosure url="http://video.chapmanbright.com/49543324/50333819/f449014a729f76aa0b2d24055d60321b/video_medium/smops-becomes-chapman-bright-video.mp4?source=podcast" type="video/mp4" length="9957391"/>
            <title>SMOps becomes Chapman Bright</title>
            <link>http://video.chapmanbright.com/smops-becomes-chapman-bright</link>
            <description>&lt;p&gt;We at Chapman Bright stretch the limits for your personal success with MarTech.&lt;/p&gt;
&lt;p&gt;We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies, processes, and insights. And we enable marketing and sales practitioners with the rights skills to get the most out of their platforms.&lt;/p&gt;
&lt;p&gt;Our strategic services include: marketing and sales alignment, organization design, pilots, and assessments. And our operational services include; MarTech implementation, -migration, -integration; data enablement; BI; and talent development and -activation.&lt;/p&gt;
&lt;p&gt;We distinguish ourselves from the competition by not just being the best, but by making you the best!&lt;/p&gt;
&lt;p&gt;CLEAR | FOR YOUR PERSONAL SUCCESS | STRETCHING THE LIMITS&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/smops-becomes-chapman-bright"&gt;&lt;img src="http://video.chapmanbright.com/49543324/50333819/f449014a729f76aa0b2d24055d60321b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Fri, 08 Feb 2019 00:00:00 GMT</pubDate>
            <media:title>SMOps becomes Chapman Bright</media:title>
            <itunes:summary>We at Chapman Bright stretch the limits for your personal success with MarTech.
We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies, processes, and insights. And we enable marketing and sales practitioners with the rights skills to get the most out of their platforms.
Our strategic services include: marketing and sales alignment, organization design, pilots, and assessments. And our operational services include; MarTech implementation, -migration, -integration; data enablement; BI; and talent development and -activation.
We distinguish ourselves from the competition by not just being the best, but by making you the best!
CLEAR | FOR YOUR PERSONAL SUCCESS | STRETCHING THE LIMITS</itunes:summary>
            <itunes:subtitle>We at Chapman Bright stretch the limits for your personal success with MarTech.
We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies,...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>02:51</itunes:duration>
            <media:description type="html">&lt;p&gt;We at Chapman Bright stretch the limits for your personal success with MarTech.&lt;/p&gt;
&lt;p&gt;We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies, processes, and insights. And we enable marketing and sales practitioners with the rights skills to get the most out of their platforms.&lt;/p&gt;
&lt;p&gt;Our strategic services include: marketing and sales alignment, organization design, pilots, and assessments. And our operational services include; MarTech implementation, -migration, -integration; data enablement; BI; and talent development and -activation.&lt;/p&gt;
&lt;p&gt;We distinguish ourselves from the competition by not just being the best, but by making you the best!&lt;/p&gt;
&lt;p&gt;CLEAR | FOR YOUR PERSONAL SUCCESS | STRETCHING THE LIMITS&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/smops-becomes-chapman-bright"&gt;&lt;img src="http://video.chapmanbright.com/49543324/50333819/f449014a729f76aa0b2d24055d60321b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>Chapman Bright</category>
            <category>Marketing Automation</category>
            <category>Marketo</category>
            <category>#MarTechFriday</category>
            <category>SMOps</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/video_medium/adobe-acquires-marketo-video.mp4?source=podcast" type="video/mp4" length="5773321"/>
            <title>Adobe acquires Marketo - #MarTechFriday 2018-38</title>
            <link>http://video.chapmanbright.com/adobe-acquires-marketo</link>
            <description>&lt;p&gt;This #MarTechFriday is all about Marketo being acquired by Adobe.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-acquires-marketo"&gt;&lt;img src="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333814</guid>
            <pubDate>Fri, 21 Sep 2018 00:00:00 GMT</pubDate>
            <media:title>Adobe acquires Marketo - #MarTechFriday 2018-38</media:title>
            <itunes:summary>This #MarTechFriday is all about Marketo being acquired by Adobe.</itunes:summary>
            <itunes:subtitle>This #MarTechFriday is all about Marketo being acquired by Adobe.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:55</itunes:duration>
            <media:description type="html">&lt;p&gt;This #MarTechFriday is all about Marketo being acquired by Adobe.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-acquires-marketo"&gt;&lt;img src="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=79b472b095e0630a90a1baad1099b2ff&amp;source=podcast&amp;photo%5fid=50333814" width="625" height="352" type="text/html" medium="video" duration="115" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>Acquisition</category>
            <category>Adobe</category>
            <category>Experience Cloud</category>
            <category>Marketo</category>
            <category>#MarTechFriday</category>
            <category>SMOps</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543326/50333817/ff06f58dd0c5c77391ce2fc6859c1e27/video_medium/why-agile-scrum-is-great-to-video.mp4?source=podcast" type="video/mp4" length="6904957"/>
            <title>Why Agile SCRUM is great to implement marketing automation - #MarTechFriday...</title>
            <link>http://video.chapmanbright.com/why-agile-scrum-is-great-to</link>
            <description>&lt;p&gt;Why Agile SCRUM is great to implement marketing automation? It will make sure you work on the right ideas that create value.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/why-agile-scrum-is-great-to"&gt;&lt;img src="http://video.chapmanbright.com/49543326/50333817/ff06f58dd0c5c77391ce2fc6859c1e27/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333817</guid>
            <pubDate>Fri, 31 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>Why Agile SCRUM is great to implement marketing automation - #MarTechFriday...</media:title>
            <itunes:summary>Why Agile SCRUM is great to implement marketing automation? It will make sure you work on the right ideas that create value.</itunes:summary>
            <itunes:subtitle>Why Agile SCRUM is great to implement marketing automation? It will make sure you work on the right ideas that create value.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:58</itunes:duration>
            <media:description type="html">&lt;p&gt;Why Agile SCRUM is great to implement marketing automation? It will make sure you work on the right ideas that create value.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/why-agile-scrum-is-great-to"&gt;&lt;img src="http://video.chapmanbright.com/49543326/50333817/ff06f58dd0c5c77391ce2fc6859c1e27/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=ff06f58dd0c5c77391ce2fc6859c1e27&amp;source=podcast&amp;photo%5fid=50333817" width="625" height="352" type="text/html" medium="video" duration="118" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543326/50333817/ff06f58dd0c5c77391ce2fc6859c1e27/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543326/50333817/ff06f58dd0c5c77391ce2fc6859c1e27/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>Agile</category>
            <category>Diederik Martens</category>
            <category>Implementation</category>
            <category>Marketing Automation</category>
            <category>#MarTechFriday</category>
            <category>SCRUM</category>
            <category>SMOps</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/video_medium/the-effort-to-implement-marketing-video.mp4?source=podcast" type="video/mp4" length="12969953"/>
            <title>The Effort To Implement Marketing Automation - #MarTechFriday 2018-34</title>
            <link>http://video.chapmanbright.com/the-effort-to-implement-marketing</link>
            <description>&lt;p&gt;What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different marketing automation platforms, such as Marketo.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/the-effort-to-implement-marketing"&gt;&lt;img src="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/standard/download-5-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333818</guid>
            <pubDate>Fri, 17 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>The Effort To Implement Marketing Automation - #MarTechFriday 2018-34</media:title>
            <itunes:summary>What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different marketing automation platforms, such as Marketo.</itunes:summary>
            <itunes:subtitle>What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:37</itunes:duration>
            <media:description type="html">&lt;p&gt;What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different marketing automation platforms, such as Marketo.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/the-effort-to-implement-marketing"&gt;&lt;img src="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/standard/download-5-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=c37d3711896785a33cf7517103ff71e7&amp;source=podcast&amp;photo%5fid=50333818" width="625" height="352" type="text/html" medium="video" duration="217" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/standard/download-5-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/standard/download-5-thumbnail.jpg/thumbnail.jpg"/>
            <category>implementation</category>
            <category>marketing automation</category>
            <category>marketo</category>
            <category>#MarTechFriday</category>
            <category>netherlands</category>
            <category>SMOps</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/video_medium/whitespaces-and-email-salutation-video.mp4?source=podcast" type="video/mp4" length="10933465"/>
            <title>Whitespaces and Email Salutation Tokens Scripts - #MarTechFriday 2018-33</title>
            <link>http://video.chapmanbright.com/whitespaces-and-email-salutation</link>
            <description>&lt;p&gt;Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This video has some @Marketo related topics, but could also apply to other marketing automation platforms.&lt;/p&gt;
&lt;p&gt;[[German example]]&lt;br&gt;
#if ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Herr" )&lt;br&gt;
Sehr geehrter ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Frau" )&lt;br&gt;
Sehr geehrte ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#else&lt;br&gt;
Sehr geehrte Damen und Herren,&lt;br&gt;
#end&lt;/p&gt;
&lt;p&gt;[[English Example]]&lt;br&gt;
#if ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear ${lead.Salutation},&lt;br&gt;
#else&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#end&lt;/p&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/whitespaces-and-email-salutation"&gt;&lt;img src="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333815</guid>
            <pubDate>Fri, 10 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>Whitespaces and Email Salutation Tokens Scripts - #MarTechFriday 2018-33</media:title>
            <itunes:summary>Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.
This video has some @Marketo related topics, but could also apply to other marketing automation platforms.
[[German example]]
#if ( ${lead.LastName} ne ""  ${lead.Salutation} eq "Herr" )
Sehr geehrter ${lead.Salutation} ${lead.LastName},
#elseif ( ${lead.LastName} ne ""  ${lead.Salutation} eq "Frau" )
Sehr geehrte ${lead.Salutation} ${lead.LastName},
#else
Sehr geehrte Damen und Herren,
#end
[[English Example]]
#if ( ${lead.Salutation} ne ""  ${lead.MiddleName} ne ""  ${lead.LastName} ne "" )
Dear ${lead.Salutation} ${lead.MiddleName} ${lead.LastName},
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} ne ""  ${lead.LastName} ne "" )
Dear Sir or Madam ${lead.MiddleName} ${lead.LastName},
#elseif ( ${lead.Salutation} ne ""  ${lead.MiddleName} eq ""  ${lead.LastName} ne "" )
Dear ${lead.Salutation} ${lead.LastName},
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} eq ""  ${lead.LastName} ne "" )
Dear Sir or Madam ${lead.LastName},
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} eq ""  ${lead.LastName} eq "" )
Dear Sir or Madam,
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} ne ""  ${lead.LastName} eq "" )
Dear Sir or Madam,
#elseif ( ${lead.Salutation} ne ""  ${lead.MiddleName} eq ""  ${lead.LastName} eq "" )
Dear ${lead.Salutation},
#else
Dear Sir or Madam,
#end</itunes:summary>
            <itunes:subtitle>Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.
This video has some...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:11</itunes:duration>
            <media:description type="html">&lt;p&gt;Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This video has some @Marketo related topics, but could also apply to other marketing automation platforms.&lt;/p&gt;
&lt;p&gt;[[German example]]&lt;br&gt;
#if ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Herr" )&lt;br&gt;
Sehr geehrter ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Frau" )&lt;br&gt;
Sehr geehrte ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#else&lt;br&gt;
Sehr geehrte Damen und Herren,&lt;br&gt;
#end&lt;/p&gt;
&lt;p&gt;[[English Example]]&lt;br&gt;
#if ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear ${lead.Salutation},&lt;br&gt;
#else&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#end&lt;/p&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/whitespaces-and-email-salutation"&gt;&lt;img src="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=073dfbc7583463f4acc99cb8207f5266&amp;source=podcast&amp;photo%5fid=50333815" width="625" height="352" type="text/html" medium="video" duration="191" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>Diederik Martens</category>
            <category>Email Tokens</category>
            <category>Marketo</category>
            <category>Salutation</category>
            <category>SMOps</category>
            <category>Velocity Email Script</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/video_medium/scoring-buying-journey-stages-video.mp4?source=podcast" type="video/mp4" length="7845183"/>
            <title>Scoring buying journey stages - #MarTechFriday 2018-32</title>
            <link>http://video.chapmanbright.com/scoring-buying-journey-stages</link>
            <description>&lt;p&gt;Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's buying journey stage in this short 2 minute explainer video.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/scoring-buying-journey-stages"&gt;&lt;img src="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333816</guid>
            <pubDate>Mon, 06 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>Scoring buying journey stages - #MarTechFriday 2018-32</media:title>
            <itunes:summary>Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's buying journey stage in this short 2 minute explainer video.</itunes:summary>
            <itunes:subtitle>Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:54</itunes:duration>
            <media:description type="html">&lt;p&gt;Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's buying journey stage in this short 2 minute explainer video.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/scoring-buying-journey-stages"&gt;&lt;img src="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=8be61b8bd4e8acb61c3da18ac34db9ac&amp;source=podcast&amp;photo%5fid=50333816" width="625" height="352" type="text/html" medium="video" duration="114" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>Buying Journeys</category>
            <category>Diederik Martens</category>
            <category>Marketing Automation</category>
            <category>Marketo</category>
            <category>#MarTechFriday</category>
            <category>SiriusDecisions</category>
            <category>SMOps</category>
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    </channel>
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