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            <title>Marketo Engage - Web Personalization (RTP)</title>
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            <media:title>Marketo Engage - Web Personalization (RTP)</media:title>
            <itunes:summary>Marketo Engage - Web Personalization (RTP)</itunes:summary>
            <itunes:subtitle>Marketo Engage - Web Personalization (RTP)</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>08:09</itunes:duration>
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            <title>Listening to Customers: Leverage Feedback Throughout the Lifecycle</title>
            <link>http://video.chapmanbright.com/listening-to-customers-leverage</link>
            <description>&lt;p&gt;Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/listening-to-customers-leverage"&gt;&lt;img src="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Wed, 18 Mar 2020 14:54:13 GMT</pubDate>
            <media:title>Listening to Customers: Leverage Feedback Throughout the Lifecycle</media:title>
            <itunes:summary>Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.</itunes:summary>
            <itunes:subtitle>Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>32:20</itunes:duration>
            <media:description type="html">&lt;p&gt;Leveraging feedback at every stage of the lifecycle has become increasingly crucial for marketers. Get Diederik's keynote from Adobe Summit 2020, Las Vegas.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/listening-to-customers-leverage"&gt;&lt;img src="http://video.chapmanbright.com/60445029/61466116/3e92e938ea6cd3a8951ca3602d2e1a0b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>Feedback</category>
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            <title>Dutch Marketo User Group Invite For UBER Amsterdam 18 September 2019</title>
            <link>http://video.chapmanbright.com/dutch-marketo-user-group-invite-for</link>
            <description>&lt;p&gt;Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG #MktgNation&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/dutch-marketo-user-group-invite-for"&gt;&lt;img src="http://video.chapmanbright.com/49543315/54926227/cf890ab67d45ee278d6add8ac1aa31a5/standard/download-7-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Tue, 20 Aug 2019 06:22:34 GMT</pubDate>
            <media:title>Dutch Marketo User Group Invite For UBER Amsterdam 18 September 2019</media:title>
            <itunes:summary>Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG #MktgNation</itunes:summary>
            <itunes:subtitle>Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>00:26</itunes:duration>
            <media:description type="html">&lt;p&gt;Please join our next Marketo user group meeting at UBER in Amsterdam on 18 September. Registration required through: https://nation.marketo.com/events/2841-netherlands-marketo-user-group-uber (Only for Marketo users) #NLMUG #Marketo #Adobe #MUG #MktgNation&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/dutch-marketo-user-group-invite-for"&gt;&lt;img src="http://video.chapmanbright.com/49543315/54926227/cf890ab67d45ee278d6add8ac1aa31a5/standard/download-7-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>MUG</category>
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            <title>Aftermovie: Pre-Summit Sessions + Adobe Summit EMEA 2019</title>
            <link>http://video.chapmanbright.com/aftermovie-pre-summit-sessions</link>
            <description>&lt;p&gt;An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/aftermovie-pre-summit-sessions"&gt;&lt;img src="http://video.chapmanbright.com/49543319/52972779/a09a9f3e4657b935847a5544285ef582/standard/download-10-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Thu, 13 Jun 2019 05:14:20 GMT</pubDate>
            <media:title>Aftermovie: Pre-Summit Sessions + Adobe Summit EMEA 2019</media:title>
            <itunes:summary>An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.</itunes:summary>
            <itunes:subtitle>An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:56</itunes:duration>
            <media:description type="html">&lt;p&gt;An aftermovie with takeaways from our own pre-summit Marketo sessions on 14 May, and Marketo takeaways from the Adobe Summit EMEA on 15-16 May in London.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/aftermovie-pre-summit-sessions"&gt;&lt;img src="http://video.chapmanbright.com/49543319/52972779/a09a9f3e4657b935847a5544285ef582/standard/download-10-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>Adobe</category>
            <category>Marketo</category>
            <category>Summit</category>
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            <title>Adobe Summit 2019 Recording - Leveraging Customer Feedback Throughout The...</title>
            <link>http://video.chapmanbright.com/adobe-summit-2019-recording</link>
            <description>&lt;p&gt;Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at your company, no matter if you are on Survicate or SurveyMonkey.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-summit-2019-recording"&gt;&lt;img src="http://video.chapmanbright.com/49543318/52357352/6869ee25e131c4d647b48bcc0442dd6d/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Wed, 22 May 2019 08:22:42 GMT</pubDate>
            <media:title>Adobe Summit 2019 Recording - Leveraging Customer Feedback Throughout The...</media:title>
            <itunes:summary>Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at your company, no matter if you are on Survicate or SurveyMonkey.</itunes:summary>
            <itunes:subtitle>Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>18:57</itunes:duration>
            <media:description type="html">&lt;p&gt;Learn how to automate and leverage customer feedback at different stages of the customer life cycle. E.g. automatically trigger tasks for CRM account owners to follow up on answers. We’ll dive into Marketo to show you how to set everything up at your company, no matter if you are on Survicate or SurveyMonkey.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-summit-2019-recording"&gt;&lt;img src="http://video.chapmanbright.com/49543318/52357352/6869ee25e131c4d647b48bcc0442dd6d/standard/download-2-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>adobe</category>
            <category>feedback</category>
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            <title>SMOps becomes Chapman Bright</title>
            <link>http://video.chapmanbright.com/smops-becomes-chapman-bright</link>
            <description>&lt;p&gt;We at Chapman Bright stretch the limits for your personal success with MarTech.&lt;/p&gt;
&lt;p&gt;We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies, processes, and insights. And we enable marketing and sales practitioners with the rights skills to get the most out of their platforms.&lt;/p&gt;
&lt;p&gt;Our strategic services include: marketing and sales alignment, organization design, pilots, and assessments. And our operational services include; MarTech implementation, -migration, -integration; data enablement; BI; and talent development and -activation.&lt;/p&gt;
&lt;p&gt;We distinguish ourselves from the competition by not just being the best, but by making you the best!&lt;/p&gt;
&lt;p&gt;CLEAR | FOR YOUR PERSONAL SUCCESS | STRETCHING THE LIMITS&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/smops-becomes-chapman-bright"&gt;&lt;img src="http://video.chapmanbright.com/49543324/50333819/f449014a729f76aa0b2d24055d60321b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Fri, 08 Feb 2019 00:00:00 GMT</pubDate>
            <media:title>SMOps becomes Chapman Bright</media:title>
            <itunes:summary>We at Chapman Bright stretch the limits for your personal success with MarTech.
We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies, processes, and insights. And we enable marketing and sales practitioners with the rights skills to get the most out of their platforms.
Our strategic services include: marketing and sales alignment, organization design, pilots, and assessments. And our operational services include; MarTech implementation, -migration, -integration; data enablement; BI; and talent development and -activation.
We distinguish ourselves from the competition by not just being the best, but by making you the best!
CLEAR | FOR YOUR PERSONAL SUCCESS | STRETCHING THE LIMITS</itunes:summary>
            <itunes:subtitle>We at Chapman Bright stretch the limits for your personal success with MarTech.
We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies,...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>02:51</itunes:duration>
            <media:description type="html">&lt;p&gt;We at Chapman Bright stretch the limits for your personal success with MarTech.&lt;/p&gt;
&lt;p&gt;We’re clear and keen on sharing our passion, expertise, and experience in growing businesses with MarTech with you. We enable leadership with the right technologies, processes, and insights. And we enable marketing and sales practitioners with the rights skills to get the most out of their platforms.&lt;/p&gt;
&lt;p&gt;Our strategic services include: marketing and sales alignment, organization design, pilots, and assessments. And our operational services include; MarTech implementation, -migration, -integration; data enablement; BI; and talent development and -activation.&lt;/p&gt;
&lt;p&gt;We distinguish ourselves from the competition by not just being the best, but by making you the best!&lt;/p&gt;
&lt;p&gt;CLEAR | FOR YOUR PERSONAL SUCCESS | STRETCHING THE LIMITS&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/smops-becomes-chapman-bright"&gt;&lt;img src="http://video.chapmanbright.com/49543324/50333819/f449014a729f76aa0b2d24055d60321b/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>Chapman Bright</category>
            <category>Marketing Automation</category>
            <category>Marketo</category>
            <category>#MarTechFriday</category>
            <category>SMOps</category>
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            <title>Adobe acquires Marketo - #MarTechFriday 2018-38</title>
            <link>http://video.chapmanbright.com/adobe-acquires-marketo</link>
            <description>&lt;p&gt;This #MarTechFriday is all about Marketo being acquired by Adobe.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-acquires-marketo"&gt;&lt;img src="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
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            <pubDate>Fri, 21 Sep 2018 00:00:00 GMT</pubDate>
            <media:title>Adobe acquires Marketo - #MarTechFriday 2018-38</media:title>
            <itunes:summary>This #MarTechFriday is all about Marketo being acquired by Adobe.</itunes:summary>
            <itunes:subtitle>This #MarTechFriday is all about Marketo being acquired by Adobe.</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:55</itunes:duration>
            <media:description type="html">&lt;p&gt;This #MarTechFriday is all about Marketo being acquired by Adobe.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/adobe-acquires-marketo"&gt;&lt;img src="http://video.chapmanbright.com/49543318/50333814/79b472b095e0630a90a1baad1099b2ff/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
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            <category>Acquisition</category>
            <category>Adobe</category>
            <category>Experience Cloud</category>
            <category>Marketo</category>
            <category>#MarTechFriday</category>
            <category>SMOps</category>
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            <title>The Effort To Implement Marketing Automation - #MarTechFriday 2018-34</title>
            <link>http://video.chapmanbright.com/the-effort-to-implement-marketing</link>
            <description>&lt;p&gt;What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different marketing automation platforms, such as Marketo.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/the-effort-to-implement-marketing"&gt;&lt;img src="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/standard/download-5-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333818</guid>
            <pubDate>Fri, 17 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>The Effort To Implement Marketing Automation - #MarTechFriday 2018-34</media:title>
            <itunes:summary>What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different marketing automation platforms, such as Marketo.</itunes:summary>
            <itunes:subtitle>What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:37</itunes:duration>
            <media:description type="html">&lt;p&gt;What does it take to implement marketing automation? A question I tend to get a lot. I try to compare it to the question: "What does it take to build a building?". A garagebox is very different than a sky scraper. And so are the different marketing automation platforms, such as Marketo.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/the-effort-to-implement-marketing"&gt;&lt;img src="http://video.chapmanbright.com/49543322/50333818/c37d3711896785a33cf7517103ff71e7/standard/download-5-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=c37d3711896785a33cf7517103ff71e7&amp;source=podcast&amp;photo%5fid=50333818" width="625" height="352" type="text/html" medium="video" duration="217" isDefault="true" expression="full"/>
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            <category>implementation</category>
            <category>marketing automation</category>
            <category>marketo</category>
            <category>#MarTechFriday</category>
            <category>netherlands</category>
            <category>SMOps</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/audio/podcast/50333815-4-audio.mp3" type="audio/mp3" length="1144676"/>
            <title>Whitespaces and Email Salutation Tokens Scripts - #MarTechFriday 2018-33</title>
            <link>http://video.chapmanbright.com/whitespaces-and-email-salutation</link>
            <description>&lt;p&gt;Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This video has some @Marketo related topics, but could also apply to other marketing automation platforms.&lt;/p&gt;
&lt;p&gt;[[German example]]&lt;br&gt;
#if ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Herr" )&lt;br&gt;
Sehr geehrter ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Frau" )&lt;br&gt;
Sehr geehrte ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#else&lt;br&gt;
Sehr geehrte Damen und Herren,&lt;br&gt;
#end&lt;/p&gt;
&lt;p&gt;[[English Example]]&lt;br&gt;
#if ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear ${lead.Salutation},&lt;br&gt;
#else&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#end&lt;/p&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/whitespaces-and-email-salutation"&gt;&lt;img src="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333815</guid>
            <pubDate>Fri, 10 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>Whitespaces and Email Salutation Tokens Scripts - #MarTechFriday 2018-33</media:title>
            <itunes:summary>Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.
This video has some @Marketo related topics, but could also apply to other marketing automation platforms.
[[German example]]
#if ( ${lead.LastName} ne ""  ${lead.Salutation} eq "Herr" )
Sehr geehrter ${lead.Salutation} ${lead.LastName},
#elseif ( ${lead.LastName} ne ""  ${lead.Salutation} eq "Frau" )
Sehr geehrte ${lead.Salutation} ${lead.LastName},
#else
Sehr geehrte Damen und Herren,
#end
[[English Example]]
#if ( ${lead.Salutation} ne ""  ${lead.MiddleName} ne ""  ${lead.LastName} ne "" )
Dear ${lead.Salutation} ${lead.MiddleName} ${lead.LastName},
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} ne ""  ${lead.LastName} ne "" )
Dear Sir or Madam ${lead.MiddleName} ${lead.LastName},
#elseif ( ${lead.Salutation} ne ""  ${lead.MiddleName} eq ""  ${lead.LastName} ne "" )
Dear ${lead.Salutation} ${lead.LastName},
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} eq ""  ${lead.LastName} ne "" )
Dear Sir or Madam ${lead.LastName},
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} eq ""  ${lead.LastName} eq "" )
Dear Sir or Madam,
#elseif ( ${lead.Salutation} eq ""  ${lead.MiddleName} ne ""  ${lead.LastName} eq "" )
Dear Sir or Madam,
#elseif ( ${lead.Salutation} ne ""  ${lead.MiddleName} eq ""  ${lead.LastName} eq "" )
Dear ${lead.Salutation},
#else
Dear Sir or Madam,
#end</itunes:summary>
            <itunes:subtitle>Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.
This video has some...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>03:11</itunes:duration>
            <media:description type="html">&lt;p&gt;Different combinations of not having a stored value for MiddleName and/or Salutation can lead to unwanted extra whitespaces in your email opening. You can address this with formula field tokens or velocity email scripting.&lt;p&gt;&lt;/p&gt;
&lt;p&gt;This video has some @Marketo related topics, but could also apply to other marketing automation platforms.&lt;/p&gt;
&lt;p&gt;[[German example]]&lt;br&gt;
#if ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Herr" )&lt;br&gt;
Sehr geehrter ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.LastName} ne "" &amp;amp;&amp;amp; ${lead.Salutation} eq "Frau" )&lt;br&gt;
Sehr geehrte ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#else&lt;br&gt;
Sehr geehrte Damen und Herren,&lt;br&gt;
#end&lt;/p&gt;
&lt;p&gt;[[English Example]]&lt;br&gt;
#if ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.MiddleName} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear ${lead.Salutation} ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} ne "" )&lt;br&gt;
Dear Sir or Madam ${lead.LastName},&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} eq "" &amp;amp;&amp;amp; ${lead.MiddleName} ne "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#elseif ( ${lead.Salutation} ne "" &amp;amp;&amp;amp; ${lead.MiddleName} eq "" &amp;amp;&amp;amp; ${lead.LastName} eq "" )&lt;br&gt;
Dear ${lead.Salutation},&lt;br&gt;
#else&lt;br&gt;
Dear Sir or Madam,&lt;br&gt;
#end&lt;/p&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/whitespaces-and-email-salutation"&gt;&lt;img src="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=073dfbc7583463f4acc99cb8207f5266&amp;source=podcast&amp;photo%5fid=50333815" width="625" height="352" type="text/html" medium="video" duration="191" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543329/50333815/073dfbc7583463f4acc99cb8207f5266/standard/download-4-thumbnail.jpg" width="600" height="338"/>
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            <category>Diederik Martens</category>
            <category>Email Tokens</category>
            <category>Marketo</category>
            <category>Salutation</category>
            <category>SMOps</category>
            <category>Velocity Email Script</category>
        </item>
        <item>
            <enclosure url="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/audio/podcast/50333816-4-audio.mp3" type="audio/mp3" length="687167"/>
            <title>Scoring buying journey stages - #MarTechFriday 2018-32</title>
            <link>http://video.chapmanbright.com/scoring-buying-journey-stages</link>
            <description>&lt;p&gt;Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's buying journey stage in this short 2 minute explainer video.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/scoring-buying-journey-stages"&gt;&lt;img src="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.chapmanbright.com/photo/50333816</guid>
            <pubDate>Mon, 06 Aug 2018 00:00:00 GMT</pubDate>
            <media:title>Scoring buying journey stages - #MarTechFriday 2018-32</media:title>
            <itunes:summary>Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's buying journey stage in this short 2 minute explainer video.</itunes:summary>
            <itunes:subtitle>Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's...</itunes:subtitle>
            <itunes:author>Chapman Bright</itunes:author>
            <itunes:duration>01:54</itunes:duration>
            <media:description type="html">&lt;p&gt;Theory is nice, but how do you automatically detect a new lead's buyer journey stage in your marketing Automation platform? Diederik, founder and pricipal consultant at SMOps, explains the steps you can take to automatically detect a new lead's buying journey stage in this short 2 minute explainer video.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.chapmanbright.com/scoring-buying-journey-stages"&gt;&lt;img src="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.chapmanbright.com/v.ihtml/player.html?token=8be61b8bd4e8acb61c3da18ac34db9ac&amp;source=podcast&amp;photo%5fid=50333816" width="625" height="352" type="text/html" medium="video" duration="114" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.chapmanbright.com/49543314/50333816/8be61b8bd4e8acb61c3da18ac34db9ac/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>Buying Journeys</category>
            <category>Diederik Martens</category>
            <category>Marketing Automation</category>
            <category>Marketo</category>
            <category>#MarTechFriday</category>
            <category>SiriusDecisions</category>
            <category>SMOps</category>
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